December 2024
Speaking of building sales, here are some steps you can take to get off to a great start in the new year:
- Cross-sell and up-sell. Your existing customers are a captive audience. They know the value of what you bring because they’ve entrusted their business to you. Leverage their confidence in you to sell them additional products or services.
- Create a loyalty program. Having a rewards or loyalty program is a great way to not only grow your sales but also give your customers incentives to do more business with you.
- Leverage email. Use the email addresses you have on file to stay connected with your customers and to share news and information that may be helpful to them.
- Network. If you can’t bring customers and prospects to you, why not go to them? Consider attending trade shows or networking events where you can introduce yourself and showcase your products/services.
- Use social media. You can build brand awareness and increase customer engagement by sharing helpful content, news, and updates on your company with social networking sites like LinkedIn, Facebook, Instagram, and X.
- Provide sales training. Invest in sales training for your customer service and sales representatives to help them identify and respond to customer needs and sales queues.
- Offer a referral program. Reward your customers and prospects who bring friends and family to your business.
- Show customer appreciation. Sending your customers a gift, a note of thanks, or a special offer will show them that their business is important to you while keeping your business top-of-mind.
Date | 2024 Holidays |
---|---|
Tuesday, December 24
Bank closes at noon; ACH deadline is noon CT
|
Christmas Eve |
Wednesday, December 25 | Christmas Day |
Date | 2024 Holidays |
---|---|
Wednesday, January 1 | New Year's Day |
Monday, January 20 | Martin Luther King, Jr. Day |
Monday, February 17 | Presidents Day |
Monday, May 26 | Memorial Day |
Thursday, June 19 | Juneteenth |
Friday, July 4 | Independence Day |
Monday, September 1 | Labor Day |
Monday, October 13 | Columbus Day |
Tuesday, November 11 | Veterans Day |
Thursday, November 27 | Thanksgiving Day |
Wednesday, December 24
Bank closes at noon; ACH deadline is noon CT
|
Christmas Eve |
Thursday, December 25 | Christmas Day |
Download a printer-friendly version of the 2025 Holiday Calendar for your records.
September 2024
Here are some ways that you can put yourself in a better position to get the financing you need.
- Be ready to talk (your) business. When you start a business, you’re often advised to have an elevator speech. It’s essentially a 30-second pitch about the value your product or service will bring to your target audience. When you meet with your lender, you’ll need to expand on that speech and provide some key details, including:
- Who you are, including your relevant business experience
- Why you started your business
- Who your products and services serve
- The need your business fulfills
- How your business is unique from others in the same industry
- Create and bring along your business plan. Talking is one thing, but if you want a lender to grant you credit, you’ll need to share specific and formal details about your goals and plans. That’s why you need to come equipped with a business plan. Your business plan should include the following according to the Small Business Administration (SBA):
- A description of your company
- A market analysis of your industry and target audience
- The legal and organizational structure of your business
- Who will use your products and services
- Your marketing plans
- The funding you are requesting and how will you use it (i.e., salaries, inventory, equipment)
- Your financial projections, including your revenue projections
- Bring your financial statements. Your lender will need to see financial statements for you and your business. These documents may include:
- Personal tax returns
- Business tax returns if you already have a business
- Financial statements for the business, including a balance sheet and income statement
- Personal and business bank statements
- A copy of your business license
- A copy of your driver’s license
- Get your personal credit in order. Though you are applying for credit for your business, lenders will review your personal credit history, which demonstrates your creditworthiness. Your personal credit is especially important if you have a newer business that doesn’t have an established credit history. Before you meet with a lender, review your credit score to ensure there are no surprises.
To talk to us about your business plans, call us or stop by your nearest branch.
- Assess your customers’ needs. There’s an adage, “Give the people what they want.” But are you certain what your customers want? The best way to find out is to ask them. Consider sending a brief survey to learn about their needs and experiences with your company. You could also talk to your top customers to see what more they may need from you.
- Make sales projections. Review your sales from the previous holiday season to get a baseline. Do you expect sales to increase or decrease? Will you add new products or services? What has changed in your market area? Are there new competitors that could impact your sales?
- Manage your inventory. With your sales projections in hand, start preparing your inventory and get in touch with your suppliers to ensure they can provide you with what you need.
- Start your marketing engine. Once you know what customers want, you can create your marketing plan to communicate what you offer. Think about the best ways to reach your customers, such as email marketing, social media, or direct mail, and offers you could have to attract new customers.
- Hire extra help for the busy holiday season. It’s not too early to work on getting the help you may need for the holiday season now. Use social media or job boards to post opportunities.
June 2024
How to Put High Interest Rates to Work for Your BusinessHaving extra cash on hand can help you pay down expensive debt, prepare for unexpected expenses, and manage other rising business costs like rent.
So how can a business owner capitalize on this important opportunity to build cash reserves? Here are some ways:
- Initiate ACH files
- Work Positive Pay exceptions
- Edit and initiate online wires
March 2024
- Adhere to PCI-compliant standards. Ensure your company is in compliance with The Payment Card Industry Data Security Standard (PCI-DSS) when accepting, processing, and storing customer card data.
- Require identification at the point of purchase. If you take card payments at the point-of-sale, ask for identification, such as a driver’s license. Also, look out for suspicious behavior, which can be a strong indicator of fraud.
- Monitor sales activity. Regularly review orders to look for unusual activity or patterns. For example, did a customer place a larger-than-normal order? Do you notice an increased number of orders that couldn’t be processed? These may be signs of potential fraud.
- Develop a plan for data breaches. Having a plan for how you will address a data breach, including the steps you need to take to limit the damage from the breach and how you will notify your customers is critical.
- Collect only the data you need. While it’s great to know your customers, storing too much of their data can increase the damage of a cyberattack. Obtain only the information you need to close the sale and ensure that any card or personal information you store is protected.
- Update malware and payment processing software. Stay abreast of changing software and security measures, including updating anti-virus software.
- Train your staff. Establish security protocols and procedures for preventing fraud and train your staff about possible threats and how to handle them.
- Take work offsite. Chances are, you’re spending a lot of time in your office or business location, which may make it difficult to think creatively. If you can, schedule an offsite meeting or spend a day working in a different location, where you can get away from routine tasks and look at things from a different angle.
- Take some time off. It’s hard to come up with new ideas when you’re exhausted. Make plans to take some time off, whether it’s a week’s vacation or even a few afternoons off.
- Knowing you’re helping others in need is energizing. Look into volunteer opportunities at food pantries, homeless shelters, and other organizations in your area, and roll up your sleeves and help out.
- Reorganize your workspace. Believe it or not, re-arranging your office and other furniture or even giving your workspace a good cleaning can help you get a shiny new outlook on your business.
- Find a mentor or coach. Look into organizations like SCORE that can help you get no-cost mentoring, guidance, and advice from a highly experienced retired executive who can provide a valuable outside perspective on your business.
- Attend a conference. You’ll learn about the latest trends and opportunities in your industry and can take back fresh ideas and inspiration for your business.
- Network with other business owners. If attending a conference isn’t in your budget, reach out to local business owners in your network or at your local Chamber of Commerce. It’s a great way to share your challenges and gain valuable advice.
- Take your best customer out to lunch. You might learn about other needs they have that could lead to new product/service offerings or uncover better ways to serve them.
- Use expert resources. In this age of technology, you can gain access to a range of resources from business experts. Search for podcasts or books that bring expert knowledge and inspiration right to you.
Join UV&S and KS StateBank in Wichita for lunch on Thursday, April 11, 11:30 a.m. to 1:00 p.m., as we team up to share technology solutions you can use to safeguard your business from fraud and other security threats.
Where:
Contact:
December 2023
- Set your course. Where would you like to take your business in the coming year? Would you like to grow your sales and customer base? Expand into new products or services and hire employees? Set aside some time to think about your goals for the business and how you make them measurable.
As you think about your goals, make sure you consider your personal goals, since you and your business are so intertwined. For example, would you like to work less hours or take more time off? How could you accomplish that? By outsourcing some time-consuming functions or hiring additional staff?
- Know where you're at. To get where you want to go, you need to know where you stand. Take a long look at the previous year to get a handle on your sales, best customers, employees, and product/service offerings. Identify areas of strength that you can build on as well as areas where you might improve. Be honest and thorough.
- Get a jump on taxes. No one likes filing taxes, but you can make the process easier by preparing your documents and financial statements ahead of time.
- Talk to your customers. There's an old song, "Give the People What They Want." That's very true when it comes to business. Talk to your best customers to uncover their needs and how your business can help them.
- Meet with your employees. Finding qualified and trusted employees is not easy. So, it's critical that you make time to talk to yours to determine their needs and career goals.
- Clean up. Nothing spells freshness like a clean workspace. And whether it's a desk in your home or a warehouse, take some time to remove clutter and organize.
- Network. Another fresh way to help your business is to bring in new customers. If you haven't already, join networking or professional groups, so that you can meet prospective customers and forge strategic partnerships with related businesses.
Date | 2023 Holidays |
---|---|
Monday, December 25 | Christmas Day |
Date | 2024 Holidays |
---|---|
Monday, January 1 | New Year's Day |
Monday, January 15 | Martin Luther King, Jr. Day |
Monday, February 19 | Presidents Day |
Monday, May 27 | Memorial Day |
Wednesday, June 19 | Juneteenth |
Thursday, July 4 | Independence Day |
Monday, September 2 | Labor Day |
Monday, October 14 | Columbus Day |
Monday, November 11 | Veterans Day |
Thursday, November 28 | Thanksgiving Day |
Tuesday, December 24
Bank closes at noon; ACH deadline is noon CT
|
Christmas Eve |
Wednesday, December 25 | Christmas Day |
September 2023
Mistakes happen in business. Whether it's the loss of a top customer to a competitor or a financial miscalculation that creates a cash flow shortfall, it's easy to have a slipup that can impact your business. The key is to learn from your mistakes. To help you with that, we've put together this list of the most common mistakes small business owners make, including:
- Taking on too much. Small businesses owners have to operate with limited resources. Often, that requires them to do a lot on their own – whether it's managing payroll or handling customer service issues. While it's great to be busy, taking on too much can lead to mistakes and burnout. Consider delegating some of your responsibilities to your staff. Or if that's not an option, think about outsourcing functions, such as payroll or accounts payable. Doing so will not only shorten your "To-Do" list, but also will free you up to focus on more important aspects of your business.
- Lack of planning. A business without a plan is like a ship at sea without navigation. Without a plan, you can't anticipate obstacles that may get in your way or take advantage of opportunities. Sure, it's hard to plan ahead when you're constantly putting out fires and managing the day-to-day tasks involved with running your business, but setting aside time to plan can help make your business stronger and ensure its long-term viability. Your planning should assess where you currently are, where you want to be in the short and long term, and how you can get there. Lastly, building a plan isn't a one-time thing; you'll want to regularly review your goals and performance and adjust accordingly.
- Staying on top of cash flow. Cash is king and to run a successful business, you need to master cash flow. That requires you to monitor your finances regularly and maximize opportunities to enhance cash flow, including working your receivables, paying bills efficiently, and putting idle funds to work for you.
- Overspending happens. That's why it's imperative that as part of your planning, you review your income, receivables, and expenses and create a budget. Track your budget on a monthly basis and make changes as necessary.
- Finding work/life balance. Though your business is a big part of your life, it's not your entire life. Make sure you work realistic hours and carve out time for yourself and your loved ones. Again, delegating responsibilities can help.
Mistakes will happen, but by taking these steps you can afford making some of the biggest ones.
Whether you're a new entrepreneur or the owner of an established business, it took hard work, commitment, and financial investment to get where you are today. That's why, it's important to make sure you protect what you've worked so hard to build.
Here are five simple ways to protect your business:
- Safeguard your data. Data breaches can happen to any business at any time. To prevent one from happening to you, make sure you update all systems and software programs on computers and devices and regularly change your passwords. Take stock of your current programs and security procedures and then educate your employees on the steps they need to take to protect data. Also, make sure you install firewalls to safeguard your business from outside cyber threats. And to ensure the ongoing operation of your business, make sure you regularly back up customer data.
- Get business insurance protection. Lawsuits happen, too. That's why you want to ensure you have insurance coverage to protect you from claims filed against you. With professional liability insurance, for example, you can get coverage from claims of errors or omissions. You'll also want general liability coverage to protect you from claims made from property damage or bodily injury. Make sure you talk to an experienced insurance professional to learn more about ways to protect your business.
- Hire a CPA. Tax laws are always changing. One way to ensure your business keeps up with them is to work with a licensed professional like a CPA. A good CPA will not only be able to help you keep up with tax regulations but could help you take advantage of opportunities to reduce your taxes. Who doesn't like the sound of that?
- Find a good attorney. An attorney can help you manage risks before they happen. For example, you may consider hiring an attorney to protect any intellectual property you might have that could be stolen by your competitors or misused by others. Make sure you ask for attorney recommendations from other business owners in your network or professional associations.
- Protect your reputation. In business, your reputation is everything. In today's online world, customers and employees can easily share their opinions about your offerings and your company. That's why it's so important to respond to any customer concerns or feedback as quickly as you can. For example, if customers post their concerns in an online review or on social media, respond to them or arrange a time to talk to them to determine how you can help them. Mistakes can happen, but how you respond to them can make a big difference to your reputation.
June 2023
It may not be ushered in with noisemakers or fancy parties or even be celebrated on January 1, but it's still a big thing in the world of business. It's the start of the new fiscal year and an occasion to celebrate past successes and start fresh with new plans, ideas, and goals.
- Know where you stand financially. The best indicator of the health and wellbeing of your business is your finances. That's why it's imperative that you run financial statements to help you with planning for the new year. These statements include:
- Income statement: An income statement will show your profit or loss over the past year.
- Balance sheet: A balance sheet provides a snapshot of your assets and liabilities at a particular point in time.
- Cash flow statement: A cash flow statement can help you understand the cash that comes in and out of your business.
- Income statement: An income statement will show your profit or loss over the past year.
- Assess your goals/plans. Before you begin the fiscal year, review your goals and accomplishments for the previous year. Did you meet them? What could you have done differently? What are your goals for the coming year? For example, will you introduce a new product or purchase new equipment? Make a detailed list of your plans and goals for the upcoming year.
- Make a budget. Next, you need to start creating your budget. Your budget should not only include expenses, but also income projections based on past performance as well as the expected financial impact of your goals and plans for the year.
- Connect with your customers. Do you know your best customers? If you do, reach out and acknowledge them. Knowing your customers will also provide valuable information to help you deepen relationships, build loyalty, and ultimately increase revenue in the coming year.
- Recognize your employees. As the labor shortage has taught us, your employees are critical to the success of your organization. Taking the time to recognize their accomplishments either through financial rewards, benefits, or even appreciation events, can help you get them and your business off to a great start in the new fiscal year. And that's something to cheer about!
Whether you're a new entrepreneur or the owner of an established business, it took hard work, commitment, and financial investment to get where you are today. That's why, it's important to make sure you protect what you've worked so hard to build.
- Safeguard your data. Data breaches can happen to any business at any time. To prevent one from happening to you, make sure you update all systems and software programs on computers and devices and regularly change your passwords. Take stock of your current programs and security procedures and then educate your employees on the steps they need to take to protect data. Also, make sure you install firewalls to safeguard your business from outside cyber threats. And to ensure the ongoing operation of your business, make sure you regularly back up customer data.
- Get business insurance protection. Lawsuits happen, too. That's why you want to ensure you have insurance coverage to protect you from claims filed against you. With professional liability insurance, for example, you can get coverage from claims of errors or omissions. You'll also want general liability coverage to protect you from claims made from property damage or bodily injury. Make sure you talk to an experienced insurance professional to learn more about ways to protect your business.
- Hire a CPA. Tax laws are always changing. One way to ensure your business keeps up with them is to work with a licensed professional like a CPA. A good CPA will not only be able to help you keep up with tax regulations but could help you take advantage of opportunities to reduce your taxes. Who doesn't like the sound of that?
- Find a good attorney. An attorney can help you manage risks before they happen. For example, you may consider hiring an attorney to protect any intellectual property you might have that could be stolen by your competitors or misused by others. Make sure you ask for attorney recommendations from other business owners in your network or professional associations.
- Protect your reputation. In business, your reputation is everything. In today's online world, customers and employees can easily share their opinions about your offerings and your company. That's why it's so important to respond to any customer concerns or feedback as quickly as you can. For example, if customers post their concerns in an online review or on social media, respond to them or arrange a time to talk to them to determine how you can help them. Mistakes can happen, but how you respond to them can make a big difference to your reputation.